Terms & Conditions
Introduction
Welcome to our comprehensive telehealth service and on-site clinic where we strive to provide comprehensive online consultations for medical, aesthetic and dermatology needs. These terms and conditions outline the rights and responsibilities of users while engaging in consultations via chat, phone, video, or in-person at our clinic. By using our services, you agree to adhere to these policies.
Terms of Service
By utilizing our online chat, phone, or video consultation services, you agree to comply with our terms and conditions. Our medical professionals are dedicated to providing quality care; however, it’s important to note that these services do not replace an in-person visit with a qualified healthcare provider. All users must provide accurate information during sign-up and while utilizing the services. Users must provide accurate information regarding their medical history and current health conditions to facilitate effective consultations. Patients are responsible for maintaining the confidentiality of their account details and for all activities that occur under their account. We reserve the right to modify these terms and conditions at any time, with changes being communicated through our platform.
Privacy Policy
Your privacy is paramount. We are committed to safeguarding your personal information collected during consultations. Information shared with us is kept confidential and is utilized solely for healthcare services. This information is used solely for medical purposes, including diagnosis and treatment recommendations. We will not disclose your information to third parties without your consent unless required by law. By engaging with our services, you consent to our collection and use of your information as detailed in this policy.
It is vital for all users to understand that continuing to use our services indicates your acceptance of these terms and privacy policies. If you have any questions or concerns, please do not hesitate to contact our customer support team for clarification. By continuing to use our services, you signify your acceptance of these terms, and the privacy practices outlined. If you do not agree with our policies, we encourage you to discontinue your use of our services.